Creating Value Through "Innovative Partnering"
“Glassline Corporation is a diversified business, with many varied Human Resource requirements. From administrative staff to skilled labor to Engineering, talented, dedicated, long-term minded people are required to drive our Mission, and our sustainability.”
Summary
The primary purpose of the Outside Sales position is to execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate equipment to meet those needs. This is accomplished by building relationships with customers and potential customers. Extensive travel required. Compensation Agreement made separately, but may initiate with Salary+, then move to a Draw style, and depending on Regional sales expectations.
Essential Functions
Manage assigned accounts and/or territory
Generate Sales leads and increase sales in region of responsibility
Follow-up on quotations and provide feedback to management on order probabilities, possible actions, and competitive references for future quotations.
Provide market feedback for possible new development projects.
Call prospective customers and determine buying cycles, customer needs, and create customer supplier relationship
Prepare sales information for customers
Establish contact lists including influencers, decision makers and enter into CRM. This should include any applicable customer customs, buying tendencies, etc.
Maintain travel expenses within budget unless otherwise approved.
Provide sales call reports to management
Competencies
Very effective written and verbal communication skills.
Initiative.
Results Driven.
Organizational Skills.
Presentation Skills.
Excellent listening skills
Empathetic
Patient
Ability to build relationships with customers.
Position Type and Expected Hours of Work
This is a full-time position. Extensive travel required.
Required Education and Experience
A Technical Associates Degree minimum, Bachelor’s preferred.
2 years field sales experience.
Machinery equipment sales experience preferred.
Glass equipment experience and/or knowledge of glass fabrication/processing extremely helpful.
Knowledge of Glass Customer base in Region very beneficial
Other Duties
Continuously gain knowledge of the product line by studying website, visiting existing customers’ and reviewing machines, visiting Glassline factory regularly(as approved by Sales Mgr), reading manuals, and other means. Attempt to gain knowledge of competitors machines to learn strengths and weaknesses. Report competitive technical and commercial information to Sales Mgr.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Company Description
North Star Engineered Products, Inc. has been supplying the Food Processing and Industrial industries with innovative systems since 1934. Centrally located in Perrysburg, Ohio, North Star offers a full range of products and services to its customers. These include, centrifuges, complete processing systems for freshcut vegetables, specialty cutting and peeling equipment, and a whole range of products to increase productivity and add value to its customers’ bottom line.
Summary
The primary purpose of the Outside Sales position is to execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate equipment to meet those needs. This is accomplished by building relationships with customers and potential customers. Extensive travel required. Compensation plan individually agreed.
Essential Functions
Manage assigned accounts and/or territory
Generate Sales leads
Follow-up on quotations and provide feedback to management on order probabilities, possible actions, and competitive references for future quotations
Call prospective customers and establish buying cycles, customer needs, and create customer supplier relationship
Increase sales in respective accounts
Prepare sale information for customers
Establish contact lists including influences, decision makers and enter into CRM. This should include any applicable customer customs, buying tendencies, etc.
Maintain travel expenses within budget unless otherwise approved.
Provide sales call reports to management
Competencies
Very effective written and verbal communication skills.
Initiative.
Results Driven.
Organizational Skills.
Presentation Skills.
Excellent listening skills
Empathetic
Patient
Ability to build relationships with customers.
Position Type and Expected Hours of Work
This is a full-time position. Extensive travel required.
Required Education and Experience
A Technical Associates Degree minimum, Bachelor’s preferred.
2 years field sales experience.
Food processing equipment sales experience desired and/or familiarity with fresh food market/customers desired.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KPI’s
Reaching defined sales goals/targets
Obtaining sales from new Customers target
Sales Calls goals
Summary
The Machine Assembly position is responsible for the building of Glassline Corp. machinery of various types. These may be glass processing machines, food processing machines, or packaging machines, depending on the Division that requires the work. Machine assembly requires reading of blueprints, organizing of parts, and assembling parts onto the machines according to the blueprints. Basic mechanic knowledge is required, to select proper tools, hardware, fasteners, threadlock, etc. Many of this knowledge can be trained. Capable assemblers would be tasked with precision alignment, using indicators, as required for the machine. Additional tasks for assembly include pneumatic/water plumbing and electrical wiring as per the individual’s capabilities. Assemblers often assist with the installation of the machines at the Customer site.
Essential Functions
Assemble machine frames together, and assemble parts onto machine frames according to blueprints.
Ensure parts are well aligned, and properly secured.
Assemble machinery pneumatic parts and plumbing.
Assemble raceways onto machine as per prints or direction.
Wire machinery devices to control panels according to schematics
Enter labor hours according to procedures.
Maintain safe practices to ensure safety of self and others.
Competencies
Ability to read mechanical blueprints
Mechanical aptitude.
Precision alignment capability through the use of indicators.
Friendly interaction with coworkers at all times.
Good communication skills
Good worker. Stay busy.
Common sense approach.
Professional appearance and demeanor
Certain additional desired capabilities would include electrical and pneumatic knowledge and ability to read schematics.
Supervisory Responsibility
None.
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, days according to Divisional work schedule. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel may be required for machine installation. Travel durations vary, but are typically one week. International travel may be required which can have extended durations due to the travel time. Travel and meal expenses and certain other expenses are paid, as well as other bonus compensation.
Required Education and Experience
High School Graduate or GED.
Mechanical experience desired, but not required, in some form, such as automotive, construction, machinery, etc.
Trade school a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
On-time machine deliveries
Labor reporting properly done without mistakes
Excellent attendance, without tardiness
Consistently hardworking
Summary
The Human Resources Generalist is expected to be a key partner with all leaders within Glassline Corporation in managing the business. They will lead all recruitment efforts for the company. They will provide coaching, consulting, support, policy interpretation and application to include matters relating to all aspects within the Human Resource Functions. This position is responsible for ensuring management is consistently executing accountability, adherence to employment regulations, and company policies. The Human Resources Generalist leads culture initiatives that include employee communications, health & wellness, reward & recognition, performance management and a variety of other activities.
Essential Functions
Assists the CEO in managing and coordinating company succession and workforce planning efforts
Develop recruiting strategies for hourly and salaried positions. Coordinates and fully participates in the recruiting and selection process.
Provide employee relations counseling and problem solving for managers and employees to ensure a productive work environment, consistency with company values, policies and compliance to state and federal regulatory law
Provide advice, counseling and training to managers and supervisors on performance-based issues including corrective action plans, terminations, and severance agreements
Implements processes and solutions in partnership with leadership which support a positive employee relations environment through effective communications, policies and practices
Provides guidance and mediation to employees and managers in the resolution of work-related issues and inquiries. Investigate employee relation issues and recommend appropriate action
Assist with managing the career development planning and execution for all top performing employees in the company
Keep an accurate, real time pulse of Employee Engagement
Identifies strategies to increase productivity, employee performance, and employee satisfaction
Facilitates the communication of the organization’s culture, vision, and values. Monitors metrics to track the effectiveness of these initiatives
Competencies
Demonstrated knowledge of federal and state employment laws and other government compliance regulations.
An ability to work in a team environment and to support a multitude of administrative and technical professionals.
An ability to tactfully but firmly communicate with professional staff, clients and vendors.
Excellent interpersonal skills to work with employees and managers at all levels. Professional demeanor and solid business acumen.
A high achiever with a track record of enhancing and facilitating best-in-class HR results. Comfortable working through situations and advising leaders on appropriate course of action.
Ability to plan, manage, and track multiple projects, and to communicate about them with multiple involved parties.
Resourceful and ability to navigate the unknown, finding solutions by navigating through internal and external channels.
Supervisory Responsibility
None
Position Type and Expected Hours of Work
This is a full-time position, work-days are Monday through Friday.
Travel
Travel is typically not required.
Required Education and Experience
Bachelor’s Degree in Human Resources, Masters beneficial, in related field or compensatory closely related work experience required in lieu of degree.
5+ years of progressive HR leadership experience working in multiple human resources generalist disciplines at all levels from production to professional level employees.
PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.
Experience fostering collaborative working relationships with business partners, functional leaders and decision makers, providing influential advice to help them achieve desired business outcomes.
Experience working with PeopleSoft, ADP, BrassRing or similar HR systems – and comfort using data to drive actionable insights and recommendations.
Experienced with LinkedIn Recruiter and/or other recruitment tools.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Performance Indicators
Succession plan in place, and adjusted as required.
Employee engagement measurement and reporting
Employee satisfaction level above target
Recruitment activities within budget
Summary
A Costing Clerk is responsible for processing, maintaining, and analyzing data used for costing determinations.
Essential Functions
Analyze part manufacturing process data, such as hours spent on a process, and material costs to determine part costing and/or verify costing data within the ERP system.
Enter data such as labor, materials, purchased parts costs if needed, service reports hours to jobs, etc.
Help Sales team confirm completeness and accuracy of machine/projects costings and profit margins
Communicate to others as needed to verify part manufacturing process and clarify any questions about how parts should be costed.
Verify the accuracy of records done by oneself or others
Periodically analyze costs in comparisons to spending and budgets
Follow company policies, procedures and work instructions.
Competencies
Good math and accounting skills
Ability to work on multiple projects with different due dates
Experience with E2(ERP) or another brand/s of ERP system/s.
Good communication skills, experience in Microsoft Outlook and other similar technologies
Supervisory Responsibility
None
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 am. to 5 pm.
Travel
Travel is not expected, but occasional travel to other local building may be required.
Required Education and Experience
High School or Equivelant. Associates Degree a plus/
Parts Costing experience helpful.
Experience in manufacturing, machine manufacturing, or similar a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Performance Indicators
Be adept at using ERP system(E2)
Manufactured parts costings are kept up to date – within a week from finish/inspection date
Costing of machinery projects is reviewed and verified and provided Sales Managers for review.
Summary
The position is responsible for the installation, startup assistance, and servicing of Glassline Corp. machinery of various types. These may be glass processing machines, food processing machines, or packaging machines, depending on the Division that requires the work. Installation may involve marking centerlines, manipulating machines into position, leveling, anchoring, reassembly, re-wiring, re-plumbing, etc. to bring the machine to operational readiness. After installation, the technician may be involved in troubleshooting any problems found after installation. Besides installation, existing machines my need to be serviced. This may include visits to the Customer’s site for preventative maintenance, troubleshooting problems, making recommendations for parts that are required, and generally helping the Customer with any problems that they may have with the machine, within the power and knowledge of the technician. When not in the field, the technician may be required to help assemble machinery, startup machinery on Glassline Corporation’s factory floor, and training of other individuals.
Essential Functions
Travel to customer plant site/s to assist Customer with install, and starting up machine. Test machine to Customer satisfaction. Report issues to staff for corrective action and/or future improvements.
Travel to Customer site for machinery service, maintenance, training, etc.
Assemble machinery according to blueprints and pneumatic prints
Wire machinery to control panels according to schematics
Assist Engineering/programmer with startup of machines
Train Customer or other Glassline team members
Make recommendations to Customers for parts that they will need and relay that information to Sales for quoting.
Ensure Customers are completely satisfied with the machines.
Report working and traveling hours via a Service Report to HR, and obtain Customer feedback via form.
Competencies
Ability to read mechanical blueprints, as well as pneumatic and electrical blueprints
Troubleshoot and diagnose mechanical and electrical issues with equipment
Precision alignment, including use of indicators and other types of instruments needed for installation, alignment and calibration of machines.
Ability to travel domestically and internationally without issue
Customer interaction/communication skills
Professional appearance and demeanor
Supervisory Responsibility
In some cases, some Technicians may be a Job Foreman, and will have other Techs, Mechanics and Electrical personnel under their supervision.
Position Type and Expected Hours of Work
This is a full-time position, and workdays are typically Monday through Friday, first shift, according to Divisional work schedule. Flexibility is necessary due to varying Customer requirements. Occasional evening, 3rd shift, and weekend work may be required as job duties demand.
Travel
Travel is REQUIRED. Travel durations vary, but are typically one week. International travel may be required which can have extended durations due to the travel time. Travel and meal expenses and certain other expenses are paid, as well as other bonus compensation(but not guaranteed). Travel estimation is 10-50% depending on various factors.
Required Education and Experience
Technical Associates Degree, preferred, in Mechanical/Electrical Tech.
Minimum 2 years of machinery building and/or service experience is required, over 5 years preferred
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KPI’s
Customer Satisfaction Surveys – >98% satisfied with service work, >90% extremely satisfied.
Meet quoted installation/service timelines within 90% of budgeted.
No warranty work – due to poor installation or service.