Creating Value Through "Innovative Partnering"
“Glassline Corporation is a diversified business, with many varied Human Resource requirements. From administrative staff to skilled labor to Engineering, talented, dedicated, long-term minded people are required to drive our Mission, and our sustainability.”
Summary
The position is responsible for the installation, startup assistance, and servicing of Glassline Corp. machinery of various types. These may be glass processing machines, food processing machines, or packaging machines, depending on the Division that requires the work. Installation may involve marking centerlines, manipulating machines into position, leveling, anchoring, reassembly, re-wiring, re-plumbing, etc. to bring the machine to operational readiness. After installation, the technician may be involved in troubleshooting any problems found after installation. Besides installation, existing machines my need to be serviced. This may include visits to the Customer’s site for preventative maintenance, troubleshooting problems, making recommendations for parts that are required, and generally helping the Customer with any problems that they may have with the machine, within the power and knowledge of the technician. When not in the field, the technician may be required to help assemble machinery, startup machinery on Glassline Corporation’s factory floor, and training of other individuals.
Essential Functions
Travel to customer plant site/s to assist Customer with install, and starting up machine. Test machine to Customer satisfaction. Report issues to staff for corrective action and/or future improvements.
Travel to Customer site for machinery service, maintenance, training, etc.
Assemble machinery according to blueprints and pneumatic prints
Wire machinery to control panels according to schematics
Assist Engineering/programmer with startup of machines
Train Customer or other Glassline team members
Make recommendations to Customers for parts that they will need and relay that information to Sales for quoting.
Ensure Customers are completely satisfied with the machines.
Report working and traveling hours via a Service Report to HR, and obtain Customer feedback via form.
Competencies
Ability to read mechanical blueprints, as well as pneumatic and electrical blueprints
Troubleshoot and diagnose mechanical and electrical issues with equipment
Precision alignment, including use of indicators and other types of instruments needed for installation, alignment and calibration of machines.
Ability to travel domestically and internationally without issue
Customer interaction/communication skills
Professional appearance and demeanor
Supervisory Responsibility
In some cases, some Technicians may be a Job Foreman, and will have other Techs, Mechanics and Electrical personnel under their supervision.
Position Type and Expected Hours of Work
This is a full-time position, and workdays are typically Monday through Friday, first shift, according to Divisional work schedule. Flexibility is necessary due to varying Customer requirements. Occasional evening, 3rd shift, and weekend work may be required as job duties demand.
Travel
Travel is REQUIRED. Travel durations vary, but are typically one week. International travel may be required which can have extended durations due to the travel time. Travel and meal expenses and certain other expenses are paid, as well as other bonus compensation(but not guaranteed). Travel estimation is 10-50% depending on various factors.
Required Education and Experience
Technical Associates Degree, preferred, in Mechanical/Electrical Tech.
Minimum 2 years of machinery building and/or service experience is required, over 5 years preferred
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KPI’s
Customer Satisfaction Surveys – >98% satisfied with service work, >90% extremely satisfied.
Meet quoted installation/service timelines within 90% of budgeted.
No warranty work – due to poor installation or service.
Summary
The position requires, depending on the individual’s capability, operation of various machines for the production of diamond tooling( such as core drills, and grinding wheels). Entry level may include housekeeping duties, grinding, and loading/unloading of machine tools. More complex jobs may include operation of lathes, EDM’s, etc.
Essential Functions
Deburr and grind parts as instructed
Maintain cleanliness of area, and clean other areas of the department as directed
Load and Unload machine tools as instructed.
Learn various tasks of department depending on capability and as time permits
Enter work and job hours accurately if required
Competencies
Conscientious, with attention to detail
Common sense.
Safety awareness
Supervisory Responsibility
None
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 6:00 am.-2:30 pm. Overtime hours are common, and ½ day Saturday work may be required. OT paid at 1.5x for >40 hours per week.
Travel
N/A
Required Education and Experience
High School diploma or equivalent
It is helpful to be bilingual in English/Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Performance Indicators
Zero safety incidents
Attendance
Work efficiency
Rework time is kept under target level
Corp. and Divisional profit meet targets
Summary
The Machine Assembly position is responsible for the building of Glassline Corp. machinery of various types. These may be glass processing machines, food processing machines, or packaging machines, depending on the Division that requires the work. Machine assembly requires reading of blueprints, organizing of parts, and assembling parts onto the machines according to the blueprints. Basic mechanic knowledge is required, to select proper tools, hardware, fasteners, threadlock, etc. Many of this knowledge can be trained. Capable assemblers would be tasked with precision alignment, using indicators, as required for the machine. Additional tasks for assembly include pneumatic/water plumbing and electrical wiring as per the individual’s capabilities. Assemblers often assist with the installation of the machines at the Customer site.
Essential Functions
Assemble machine frames together, and assemble parts onto machine frames according to blueprints.
Ensure parts are well aligned, and properly secured.
Assemble machinery pneumatic parts, plumbing and electrical knowledge.
Assemble raceways onto machine as per prints or direction.
Wire machinery devices to control panels according to schematics
Enter labor hours according to procedures.
Maintain safe practices to ensure safety of self and others.
Competencies
Ability to read mechanical blueprints
Mechanical aptitude.
Precision alignment capability through the use of indicators.
Friendly interaction with coworkers at all times.
Good communication skills
Good worker. Stay busy.
Common sense approach.
Professional appearance and demeanor
Certain additional desired capabilities would include electrical and pneumatic knowledge and ability to read schematics.
Supervisory Responsibility
None.
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, days according to Divisional work schedule. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel may be required for machine installation. Travel durations vary, but are typically one week. International travel may be required which can have extended durations due to the travel time. Travel and meal expenses and certain other expenses are paid, as well as other bonus compensation.
Required Education and Experience
High School Graduate or GED.
Mechanical experience desired, but not required, in some form, such as automotive, construction, machinery, and electrical knowledge.
Trade school a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
On-time machine deliveries
Labor reporting properly done without mistakes
Excellent attendance, without tardiness
Consistently hardworking
Summary
The PC will work to ensure that Customers are completely satisfied. The PC works to make the communications between the Customer, Sales, Engineering, and other departments as seamless as possible.
Essential Functions
Help Sales efforts as needed. This is not only to assist in the acquisition of orders, but to ensure knowledge of won orders for further coordination.
Create Project Control Documents and ensure that the Customer needs and expectations are well documented and communicated to Engineering as well as others as required.
Help to alleviate communication issues that may hamper project flow
Communicate regularly with Customers to keep them up-to-date, as well as manage change orders if required.
Maintain project documentation such as special supplier documentation, test data, etc.
Competencies
Well-organized, and detail oriented.
Critical thinker
Excellent communication skills
Well-versed in all Office products is a must. Experience with Gantt charts desired.
Supervisory Responsibility
None
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 am. to 5 pm. Occasional evening and weekend work may be required as job duties demand.
Travel
Limited/occasional weekday travel may be necessary. Vehicle provided, and expenses reimbursed.
Required Education and Experience
Associates Degree in a technical field required. BS is a plus.
Project Coordination/management experience a plus.
Autocad experience desired.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Performance Indicators
On-time performance.
Increased Sales